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We want you to feel amazing in every piece you order—but if something’s not quite right, don’t worry. We’ve got a return process that’s clear, fair, and easy.
If there’s an issue with your order (damaged, faulty, missing or incorrect): #
Please inspect your items as soon as they arrive. If you spot a problem—like damage, defects, missing parts, or the wrong item—let us know within 24 hours of receiving it. Timely reporting is key for us to help you.
Head to our Returns Center to get started:
Returns Center
If eligible, you may receive a full refund.
If you’ve simply changed your mind: #
You have 7 days from the day your order was delivered to request a return for change of mind or if you ordered the wrong item.
To qualify:
- The item must be unworn, unused, unopened, and in its original packaging
- All tags and seals must be intact
- You’ll need to cover the return shipping
- A 15% handling and restocking fee will apply
Full Refund Conditions #
You may receive a 100% refund if:
- Your item was damaged or faulty (reported within 24 hours)
- You received the wrong item (reported within 24 hours)
- You didn’t receive your order at all
- An item or component was missing from your parcel (reported within 24 hours)
Still unsure? Reach out to us via email or WhatsApp—we’re always happy to help.
