No, we don’t store or have access to your credit card information. All payments are processed securely through trusted third-party payment providers. Your details are protected with industry-standard encryption, so you can shop with confidence. Your safety and privacy always come first.
Do you keep my credit card details? Read More »
While we’re based in South Africa, some of our items ship from our trusted overseas warehouse. Good news: For orders under R2000, you won’t pay any extra VAT, customs duties, or hidden fees—we’ve got that covered. For orders over R2000, customs may apply additional VAT or duties, which will be your responsibility. We always recommend
Will I be charged customs VAT and duties? Read More »
We’re based in Rivonia, Johannesburg—but we’re an online-only store, so all orders are placed through our website and delivered straight to your door. No walk-ins, just click, cart, and chill while we handle the rest.
Where are you based? Read More »
We keep it simple, affordable, and reliable:
What are your shipping details? Read More »
Your total delivery time includes handling + transit: So overall, you can expect delivery within 8 to 18 working days (roughly 1 to 3 weeks). We’ll keep you updated every step of the way via SMS, Email, or WhatsApp.
When can I expect my order? Read More »
Sometimes our confirmation emails sneak into your spam, junk, or promotions folder—so be sure to check there first. If you still can’t find it, no worries. Just reach out to us via email, and we’ll resend it right away.
I placed an order and paid, but didn’t receive a confirmation email. What should I do? Read More »
We aim to get your sparkle to you as quickly as possible. We’ll keep you updated every step of the way via Email.
How long will my order take to arrive? Read More »
